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Returns & Exchanges
ChicReloved Returns & Exchanges
Effective: June 15, 2024 | Policy Version: 2.1
📆
14-Day Window
From delivery date
🔒
Seal Integrity
Authentication tags must remain intact
🌐
Global Coverage
150+ countries
Return Process
1
Initiate Request
2
Package Items
3
Ship Back
4
Receive Credit
Condition Requirements
| Item Type | Return Eligibility | Special Notes |
|---|---|---|
| Leather Goods | ✓ Original shape maintained | No aftermarket treatments |
| Jewelry | ✓ All stones present | Original clasp mechanism |
Global Return Guidelines
🛃 Customs Documentation
- ✧ Include commercial invoice
- ✧ Mark as "Returned Goods"
- ✧ Value declaration matching original
📦 Shipping Partners
- DHL Express (Recommended)
- FedEx International Priority
- UPS Worldwide Saver
Refund Methods
Standard Processing
- ◈ 5-7 business days after inspection
- ◈ Original payment method
- ◈ Currency conversion fees may apply
Store Credit Bonus
- ◈ Receive 15% extra credit
- ◈ Instant activation
- ◈ No expiration date
Non-Returnable Items
- ✖ Customized alterations
- ✖ Final sale items
- ✖ Used care products
- ✖ Damaged authentication seals
Need help? Contact our returns specialists:
📞 +1 249 529 8047 | 📧 service@chicreloved.com